I can’t say enough good things about the customer service and the results I get from Independence landscape. They offer a number of different lawn care regimens specific to the client needs. Over the years, I’ve tried two other lawn services and knowing that it takes years to build a good lawn, I’ve been patient and then disappointed by other companies. Here are some things that make me a customer for life: I get a telephone call from a friendly employee one or two days ahead of the next planned Treatment - Independence checks the weather and does treatments one or two days before rain is expected to improve the efficacy. When I get a reminder call, if I have any specific concerns, they make note of them and I promptly receive a call back from Brandon my Arlington neighborhood representative. Brandon takes time to understand my questions or requests and follows up with action within the week; this year, they worked with me to correct a problem I was having with wire grass/string grass in my front lawn. Its been persistent for 30 years and other companies had either told me it was crabgrass or there was nothing that could be done about it. Independence applied three treatments this spring that killed the string grass this summer and now allow me to have a beautiful lawn here this fall and I’m sure an even nicer one in the spring. Brandon has gone out of his way over the years and his crews are thorough reaching every corner of my yard. The grass seed that they use is first rate. i’m no expert, but apparently it is pre-treated with fertilizer and I observed it germinating in about half the time my neighbors store-bought seed took. I read that grass takes about 10 days to germinate. If I set my sprinkler timer to water four minutes every six hours, I get germination with their seed in about five days. Even the new grass is lush and beautiful. They also leave behind a small sign in the yard with instructions for aftercare for each treatment and explaining what was done that day. The plan I'm on has them doing something to my lawn about 10 times a year. There’s just no way that I could keep up with the consistency I get from using an outside company and their quality is for better than I could ever get my own or from the services I’ve tried in past years. They just don’t even come close. I look forward to many future years of service from Independence .